Our Policy lasts 10 days. If 10 days have gone by since your purchase. Unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days or if not possible to the original method of payment, we will transfer in your account directly. A minimum Transaction Fee will be deducted from the total amount as handling charges.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at epoojacart@gmail.com with relevant documents.

Sale items (if applicable)

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged at the time of delivery. If you need to exchange it for the same item,(You can only get a replacement of the same product/item, cannot exchange with any other product/item) (Replacement may take time depends on the availability of the same product.) send us an email at epoojacart@gmail.com and send your item to:

Shipping

To return your product, you should mail your product to:

H.No: 8-2, 1/6/B,Srinagar colony,

Main road, Opp to Axis Bank

Hyderabad, Telangana State,

India – 500073

Note: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Cancellation

· Go to My Account >Your Orders > Cancel

· If you’re unable to view the button/options, then please contact us. 

· A refund will be initiated once the request is processed and in case our delivery partner contacted you then you should refuse the delivery.